In-Telecom is going above and beyond any expectations! We switched to internet-based phones over a year ago, and it was a complete disaster. After a few months with a different company, we came across In-Telecom and have not looked back. They provided great service, quality phones, commercial routers, competitive pricing, and very helpful staff in every department we worked with.
In-Telecom has been great. They’ve allowed us to have the ability to work remotely between all 12 facilities. I would highly recommend anyone looking to update their technology needs. They’re a great team to work with, quick to handle any problem you may have, and a great group of people.
We’ve been with In-Telecom for 10 years, never had a problem, always a friendly voice when contacting, and very quick response time. They’ve allowed us to work remotely during COVID with an extremely easy transition. If someone is thinking about switching to In-Telecom, I wouldn’t even give it a second thought. The service goes way beyond the sale and the last thing you want to do is have to work through your problems. Switching to ITC Cloud is one of the best decisions I ever made.
In-Telecom provides all of our phone and infrastructure systems. In order to better serve our clients and their members, we needed to become more agile in the call center. We needed to expand the infrastructure for redundancy and disaster recovery to ensure we were giving our clients the best level of service. Having that level of support that we couldn’t provide ourselves from In-Telecom lets us sleep better, lets us know we have someone to call, lets us know that at the end of the day In-Telecom has the infrastructure in place that we don’t have. If you’re in a position where you have outgrown your infrastructure needs then contact In-Telecom. These guys come in, they take care of business, they make sure you’re working first and sort out the details later. That is something you can’t get with anyone else and that is why we chose In-Telecom.