What Is ITC Cloud?
As part of In-Telecom, ITC Cloud was created to provide a simple and reliable way for businesses to have a unified communications solution. We give you the ability to work from anywhere on any device; whether it’s from your desk phone, cell phone, or computer in a seamless manner.
ITC Cloud is also backed by 24/7 help desk and a company that cares about the overall efficiency of your business. We take pride in delivering the best customer experience from start to finish and beyond. We make moving to the cloud easy!
benefits
Simple
Our portal is a one-of-a-kind self-manageable system. Create your own voicemail, auto attendants, call queues, and more. Manage your phone numbers as well as used and available inventory.
Easy
We make switching to the cloud a breeze. The seamless experience when moving circuits, connections and call center routing is what our customers appreciate most about ITC Cloud.
Reliable
Being hosted in the cloud provides you with the safety and security you need with no downtime.
Resilient
ITC Cloud is backed by three Tier 5 data centers across the US that provide you with full fail-over.
Work Your Way
Work from anywhere on any device. ITC Cloud delivers access to your office phone along with features like chat and business SMS from any device with an internet connection. Using a mobile device? Download the ITC Mobile app. Using a laptop or PC? Log into the ITC Cloud soft client.
Helpful Info
Support
Want to learn more about what ITC Cloud can do for your business? Check out this instructive video!
You can also contact our team of experts at any time - day or night. – we’d love to answer any questions you might have. Reach out to us via phone, email, or support ticket form.
Support Quality
50s
Wait Time
2.3 hrs
Resolution Time
100%
Customer Satisfaction
ITC Data Centers
Our in-house servers located in Grand Rapids, Dallas, and Las Vegas data centers provide safe, stable, lightning-quick service. New locations coming soon!
Compliance Details
Tier 5 Platinum Data Center
Type 2 SOC2
10 Redundant ISP Carriers
Type 3 SOC 3
167 Peer Links
MPAA
99.999% Up-time
PCI DSS-ROC
100% Renewable Energy Powered
NIST 800-53 Type 1
Geo-Redundant
PCI DSS-AOC
Fully Meshed Redundant Network
ISO_IEC_27001
Carrier Grade Backbone and Switches
Type 1 HIPAA
PCI Colocation Services
These compliance items are subject to change.
Please give us a call at 1-888-470-0614 for more details if needed.